Policy
We accept returns or exchanges within 30 days of receiving your order. Please ensure that returned items are unused and unwashed.

Process
Submit a return request, and we will review it within 24-48 hours. You can track your return’s progress, view the return address, and find other details in your order list.

Return Shipping Cost
The cost will depend on the logistics provider you choose, and we cannot provide exact details.

Please Note:
We currently do not support exchanges. For replacements, request a refund to your BarneGave wallet, then use it to place a new order for faster processing.

Start Your Return
Click below to access your order page and begin the return process. Log in to your BarneGave account, or enter your order number and email if you checked out as a guest.

Refund Amount
Refunds are based on the adjusted price paid for discounted orders. Only orders canceled before packaging are eligible for a refund on shipping fees. Discounts, points, vouchers, and promotions are non-refundable after purchase.